​​Keperra Childcare Centre Overcomes Mystery Substance Incident

In a turn of events that initially caused concern, more than 10 children at a Keperra childcare centre experienced skin rashes and swelling after being exposed to an “unknown substance” at lunch. 



The incident prompted immediate action from the Queensland Ambulance Service (QAS), arriving at  Milestones Early Learning in Keperra around 12:30 p.m. Thursday, 25 May 2023.

Upon assessing the kids, paramedics discovered various reactions, including redness on the face and body. In response to the situation, Milestones Early Learning promptly issued a letter to parents, assuring them that all necessary measures were undertaken to address the issue. The letter described the reactions as minor and assured parents that medical advice was being strictly followed.

In a text message sent shortly before 2 p.m., the Keperra childcare centre asked the parents to pick up their children. Whilst some were tight-lipped about the incident, one mother confirmed that the minor rashes but was unaware of the cause. A father, who chose to remain anonymous, expressed confidence in the safety of the centre, noting that his child had not eaten lunch and remained unaffected.

The swift response from emergency services and adherence to safety protocols ensured that no child required transportation to the hospital by ambulance. All children were reported as stable and their symptoms subsided within a short period of time.

Throughout the ordeal, three ambulance vehicles and several Queensland Health vehicles arrived in Keperra to provide assistance. By 4:30 p.m., after the last children were collected and the staff began to leave, all emergency vehicles had departed. 

A Milestones Early Learning Keperra spokesperson confirmed that they diligently followed safety policies and medical advice. The cause of the rash was being thoroughly investigated.

Photo Credit: Susan Swallow/Milestones Early Learning Keperra/Facebook

Parents who observe any symptoms in their children were advised to follow the current advice of medical authorities and seek appropriate medical attention. Milestones Early Learning Keperra remained in close contact with families to address any concerns and offered guidance on further actions if necessary.



Reassuringly, the Department of Health approved the reopening of the facility. The spokesperson emphasised their commitment to the safety and well-being of all children under their care and assured parents that updates would be provided as new information became available.

Published 30-May-2023